Privacy Notice
1. Data Controller
ROBGAM Group Solutions, S.A.P.I. de C.V.
Registered address: Monterrey, Nuevo León, México
Contact email: contacto@robgam.com.mx
ROBGAM Group Solutions is responsible for the collection, use and protection of your personal data, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data Collected
ROBGAM collects the following categories of personal data:
- Contact information: name, corporate email address, phone number, job title and company name.
- Business information: industry sector, geographic region, project scope and estimated volume.
- Technical information: data submitted through contact and assessment forms on this website.
ROBGAM does not collect sensitive personal data as defined under Mexican law.
3. Purposes of Processing
Your personal data is processed for the following primary purposes:
- Responding to assessment and commercial inquiry requests submitted through this website.
- Preparing technical and commercial proposals for energy infrastructure or industrial logistics services.
- Following up on active or potential commercial relationships.
- Sending relevant information about ROBGAM services — you may opt out at any time.
ROBGAM does not process your data for secondary purposes without your explicit consent.
4. Data Transfers
ROBGAM does not transfer your personal data to third parties outside the ROBGAM Group, except when:
- Required by a court order or competent authority under applicable law.
- Necessary to fulfill a contractual obligation with you.
- You have given your prior and express consent.
Data entered through the contact form may be stored in a Google Sheets spreadsheet administered by ROBGAM. This service is subject to Google's privacy policies.
5. ARCO Rights
You have the right to Access, Rectify, Cancel or Object (ARCO Rights) to the processing of your personal data at any time.
To exercise these rights, contact us at:
- Email: contacto@robgam.com.mx
- Subject line: ARCO Rights — [Your name]
We will respond within 20 business days from receipt of your request, as required by the LFPDPPP.
6. Consent
By submitting a contact form on this website, you consent to the processing of your personal data in accordance with this Privacy Notice. If you do not agree with any part of this notice, please refrain from submitting your data through our forms.
7. Cookies and Tracking Technologies
This website may use session cookies for basic navigation functionality. ROBGAM does not use third-party tracking cookies or behavioral advertising systems.
8. Data Security
ROBGAM implements administrative and technical security measures appropriate for the type of data processed, in order to protect it against unauthorized access, loss or misuse.
9. Changes to This Privacy Notice
ROBGAM reserves the right to update this Privacy Notice at any time. Changes will be published on this page. We recommend checking this notice periodically.
In the event of material changes, ROBGAM will notify data subjects through the contact information on file.
10. Contact
For any questions or concerns regarding the processing of your personal data, contact us at:
contacto@robgam.com.mx
This English version is provided for reference only. The governing version of this Privacy Notice is the Spanish version (Aviso de Privacidad), which complies with Mexican federal law.